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Voice of Customer

Voice of Customer

Gachon University Gil Medical Center values your feedback regarding hospital service. If there is any suggestion, complaint, or compliment after hospital visit, do not hesitate to share with us. There are several ways to deliver them.

1. E-mail


Please include below when writing us in E-mail.
  • Date of hospital visit
  • Medical department
  • Outpatient / Inpatient
  • Patient name
  • Patient ID number
  • Type of opinion: suggestion, complaint, compliment
  • Your detailed opinion
(Please note that above information will not be used for purposes other than explained above.)

2. Phone

+82-32-460-3213 (English), +82-32-460-9074 (Russian) , +82-32-460-9069 (Chinese), +82-32-460-9063(Mongolian)

3. Visit

International Healthcare Center is located on B1 floor of Neuroscience Research Institute, Gil Medical Center.

4. Use Voice of Customer Box

Main Building 1st floor, Cancer Center 1st floor, International Healthcare Center